Everything you need to know about ordering from Performance Trophies and Medals. If you do not see your question answered here give us a call at (973) 315-5542 and we will help you directly.
You can place an order three ways. You can shop directly through our online portal at ptmedals.securedwebpages.net, which is available 24 hours a day. You can call us at (973) 315-5542 during business hours, Monday through Friday 9:30am to 5:00pm. Or you can fill out the contact form on our website and we will reach out to discuss your order. For custom or large orders we recommend starting with a call or a message so we can make sure we fully understand what you need before production begins.
Yes. We are located at 236 S Salem St in Randolph, NJ 07869. You are welcome to come in during our business hours, Monday through Friday 9:30am to 5:00pm. We are closed Saturday and Sunday. If you are planning a visit to review samples or discuss a large order, calling ahead is appreciated so we can give you our full attention.
We do not have a minimum order requirement for most products. Whether you need a single custom piece or hundreds of awards for a large event, we can accommodate you. Some specialty products or bulk pricing tiers do have minimum quantities, which we will discuss with you when you reach out.
Absolutely. We are based in Randolph NJ and serve Northern New Jersey locally, but we ship nationwide to all 50 states. Many of our customers place orders remotely by phone, email, or through our online shop and receive their awards by mail. Distance is not a barrier.
You can request a quote by filling out the form on our Request a Quote page, by calling us at (973) 315-5542, or by sending us a message through the contact form. To get you an accurate quote quickly it helps to know the type of award you are looking for, the approximate quantity, any engraving or customization details, and when you need the order by.
You can place an order three ways. You can shop directly through our online portal at ptmedals.securedwebpages.net, which is available 24 hours a day. You can call us at (973) 315-5542 during business hours, Monday through Friday 9:30am to 5:00pm. Or you can fill out the contact form on our website and we will reach out to discuss your order. For custom or large orders we recommend starting with a call or a message so we can make sure we fully understand what you need before production begins.
Yes. We are located at 236 S Salem St in Randolph, NJ 07869. You are welcome to come in during our business hours, Monday through Friday 9:30am to 5:00pm. We are closed Saturday and Sunday. If you are planning a visit to review samples or discuss a large order, calling ahead is appreciated so we can give you our full attention.
We do not have a minimum order requirement for most products. Whether you need a single custom piece or hundreds of awards for a large event, we can accommodate you. Some specialty products or bulk pricing tiers do have minimum quantities, which we will discuss with you when you reach out.
Absolutely. We are based in Randolph NJ and serve Northern New Jersey locally, but we ship nationwide to all 50 states. Many of our customers place orders remotely by phone, email, or through our online shop and receive their awards by mail. Distance is not a barrier.
You can request a quote by filling out the form on our Request a Quote page, by calling us at (973) 315-5542, or by sending us a message through the contact form. To get you an accurate quote quickly it helps to know the type of award you are looking for, the approximate quantity, any engraving or customization details, and when you need the order by.
You can place an order three ways. You can shop directly through our online portal at ptmedals.securedwebpages.net, which is available 24 hours a day. You can call us at (973) 315-5542 during business hours, Monday through Friday 9:30am to 5:00pm. Or you can fill out the contact form on our website and we will reach out to discuss your order. For custom or large orders we recommend starting with a call or a message so we can make sure we fully understand what you need before production begins.
Yes. We are located at 236 S Salem St in Randolph, NJ 07869. You are welcome to come in during our business hours, Monday through Friday 9:30am to 5:00pm. We are closed Saturday and Sunday. If you are planning a visit to review samples or discuss a large order, calling ahead is appreciated so we can give you our full attention.
We do not have a minimum order requirement for most products. Whether you need a single custom piece or hundreds of awards for a large event, we can accommodate you. Some specialty products or bulk pricing tiers do have minimum quantities, which we will discuss with you when you reach out.
Absolutely. We are based in Randolph NJ and serve Northern New Jersey locally, but we ship nationwide to all 50 states. Many of our customers place orders remotely by phone, email, or through our online shop and receive their awards by mail. Distance is not a barrier.
You can request a quote by filling out the form on our Request a Quote page, by calling us at (973) 315-5542, or by sending us a message through the contact form. To get you an accurate quote quickly it helps to know the type of award you are looking for, the approximate quantity, any engraving or customization details, and when you need the order by.
You can place an order three ways. You can shop directly through our online portal at ptmedals.securedwebpages.net, which is available 24 hours a day. You can call us at (973) 315-5542 during business hours, Monday through Friday 9:30am to 5:00pm. Or you can fill out the contact form on our website and we will reach out to discuss your order. For custom or large orders we recommend starting with a call or a message so we can make sure we fully understand what you need before production begins.
Yes. We are located at 236 S Salem St in Randolph, NJ 07869. You are welcome to come in during our business hours, Monday through Friday 9:30am to 5:00pm. We are closed Saturday and Sunday. If you are planning a visit to review samples or discuss a large order, calling ahead is appreciated so we can give you our full attention.
We do not have a minimum order requirement for most products. Whether you need a single custom piece or hundreds of awards for a large event, we can accommodate you. Some specialty products or bulk pricing tiers do have minimum quantities, which we will discuss with you when you reach out.
Absolutely. We are based in Randolph NJ and serve Northern New Jersey locally, but we ship nationwide to all 50 states. Many of our customers place orders remotely by phone, email, or through our online shop and receive their awards by mail. Distance is not a barrier.
You can request a quote by filling out the form on our Request a Quote page, by calling us at (973) 315-5542, or by sending us a message through the contact form. To get you an accurate quote quickly it helps to know the type of award you are looking for, the approximate quantity, any engraving or customization details, and when you need the order by.
We offer a wide range of customization options including personalized engraving, custom logos, color fills, custom shapes, and bespoke designs. The options available depend on the product type and material. When you contact us we will walk you through exactly what is possible for the specific award you have in mind.
Yes. We can engrave logos, artwork, and custom graphics onto most of our products. For logo engraving we typically need the artwork as a vector file, such as an EPS, AI, or high resolution PDF. If you only have a JPG or PNG we will let you know if it is usable or if we need a better quality version. Our team will review your artwork before production and let you know if any adjustments are needed.
Almost anything. Names, titles, dates, event names, custom messages, quotes, and organizational names are all common. We will work with you to make sure the layout and wording look right before we engrave anything. For larger orders we can provide a proof for your approval before production begins.
For custom and large orders we are happy to provide a digital proof showing the engraving layout before production begins. Just let us know when you place your order that you would like to see a proof and we will include that step in the process. Standard smaller orders typically do not require a proof but we will accommodate the request if you prefer.
Many of our products support color fills, colored ribbons for medals, or color printed elements that can be matched to your branding. The options vary by product type. When you contact us let us know about your branding requirements and we will show you what is possible.
We offer a wide range of customization options including personalized engraving, custom logos, color fills, custom shapes, and bespoke designs. The options available depend on the product type and material. When you contact us we will walk you through exactly what is possible for the specific award you have in mind.
Yes. We can engrave logos, artwork, and custom graphics onto most of our products. For logo engraving we typically need the artwork as a vector file, such as an EPS, AI, or high resolution PDF. If you only have a JPG or PNG we will let you know if it is usable or if we need a better quality version. Our team will review your artwork before production and let you know if any adjustments are needed.
Almost anything. Names, titles, dates, event names, custom messages, quotes, and organizational names are all common. We will work with you to make sure the layout and wording look right before we engrave anything. For larger orders we can provide a proof for your approval before production begins.
For custom and large orders we are happy to provide a digital proof showing the engraving layout before production begins. Just let us know when you place your order that you would like to see a proof and we will include that step in the process. Standard smaller orders typically do not require a proof but we will accommodate the request if you prefer.
Many of our products support color fills, colored ribbons for medals, or color printed elements that can be matched to your branding. The options vary by product type. When you contact us let us know about your branding requirements and we will show you what is possible.
Turnaround times vary depending on the product type, the level of customization, and the quantity ordered. Standard orders are typically produced and shipped within a few business days. For large or highly customized orders production may take a bit longer. When you place your order we will give you a clear timeline so you know exactly when to expect delivery.
Yes. Rush orders are something we handle regularly. If you have a tight deadline let us know immediately when you reach out and we will do everything we can to meet it. Calling us directly at (973) 315-5542 is the fastest way to discuss a rush order and confirm whether your timeline is achievable.
Call us right away at (973) 315-5542. We will assess your timeline and tell you honestly what we can deliver and when. We handle last minute orders frequently and we understand that event dates do not always allow for advance planning. The sooner you contact us the more options we have.
Turnaround times vary depending on the product type, the level of customization, and the quantity ordered. Standard orders are typically produced and shipped within a few business days. For large or highly customized orders production may take a bit longer. When you place your order we will give you a clear timeline so you know exactly when to expect delivery.
Yes. Rush orders are something we handle regularly. If you have a tight deadline let us know immediately when you reach out and we will do everything we can to meet it. Calling us directly at (973) 315-5542 is the fastest way to discuss a rush order and confirm whether your timeline is achievable.
Call us right away at (973) 315-5542. We will assess your timeline and tell you honestly what we can deliver and when. We handle last minute orders frequently and we understand that event dates do not always allow for advance planning. The sooner you contact us the more options we have.
Yes. We ship to all 50 states. Shipping costs and delivery times vary depending on your location and the shipping method selected. We will provide shipping details when you place your order.
Yes. Local customers are welcome to pick up their orders at our shop at 236 S Salem St, Randolph NJ 07869 during business hours, Monday through Friday 9:30am to 5:00pm. We will notify you when your order is ready for pickup.
All orders are packaged carefully to ensure the awards arrive in perfect condition. Crystal and glass awards receive extra protective packaging given their fragility. If you have specific packaging requirements let us know when you place your order.
If your order arrives damaged please contact us immediately at (973) 315-5542 or through our contact form. We will work with you to resolve the issue as quickly as possible, including replacement of damaged items when appropriate.
Yes. We ship to all 50 states. Shipping costs and delivery times vary depending on your location and the shipping method selected. We will provide shipping details when you place your order.
Yes. Local customers are welcome to pick up their orders at our shop at 236 S Salem St, Randolph NJ 07869 during business hours, Monday through Friday 9:30am to 5:00pm. We will notify you when your order is ready for pickup.
All orders are packaged carefully to ensure the awards arrive in perfect condition. Crystal and glass awards receive extra protective packaging given their fragility. If you have specific packaging requirements let us know when you place your order.
If your order arrives damaged please contact us immediately at (973) 315-5542 or through our contact form. We will work with you to resolve the issue as quickly as possible, including replacement of damaged items when appropriate.
We offer a comprehensive range of recognition products including trophies, medals, plaques, crystal awards, glass awards, acrylic awards, and custom engraved pieces. We serve corporate clients, sports leagues, schools, municipal organizations, and individuals. Our full product range is browsable in our online shop and across the product pages on this website.
Crystal awards are made from optical crystal, which is a dense, highly refined material that produces exceptional clarity and brilliance. They are heavier and more prestigious in appearance and feel. Glass awards are made from optical glass and offer a similar elegant appearance at a generally more accessible price point. Both are excellent choices depending on your budget and the occasion. We are happy to help you choose between them.
Our plaques are available in a variety of materials including wood, metal, glass, acrylic, and combination materials. Each material creates a distinct look and feel. Wood plaques offer a traditional and warm appearance. Metal plaques are sleek and modern. Glass and acrylic plaques work well for contemporary corporate settings. We will help you choose the right material for your occasion and budget.
Yes. We have extensive experience serving youth sports leagues, school programs, and community organizations of all sizes. We offer participation medals, championship trophies, academic awards, coach appreciation gifts, and more. Our Rising Stars catalog is specifically focused on youth and sports recognition products. You can download it from the Catalogs section of our website.
Yes. We periodically offer clearance and discounted items on trophies, medals, and plaques. These items maintain our standard of quality while offering budget friendly options. Check our website or sign up for our email list to stay informed about clearance offerings and promotions.
We offer a comprehensive range of recognition products including trophies, medals, plaques, crystal awards, glass awards, acrylic awards, and custom engraved pieces. We serve corporate clients, sports leagues, schools, municipal organizations, and individuals. Our full product range is browsable in our online shop and across the product pages on this website.
Crystal awards are made from optical crystal, which is a dense, highly refined material that produces exceptional clarity and brilliance. They are heavier and more prestigious in appearance and feel. Glass awards are made from optical glass and offer a similar elegant appearance at a generally more accessible price point. Both are excellent choices depending on your budget and the occasion. We are happy to help you choose between them.
Our plaques are available in a variety of materials including wood, metal, glass, acrylic, and combination materials. Each material creates a distinct look and feel. Wood plaques offer a traditional and warm appearance. Metal plaques are sleek and modern. Glass and acrylic plaques work well for contemporary corporate settings. We will help you choose the right material for your occasion and budget.
Yes. We have extensive experience serving youth sports leagues, school programs, and community organizations of all sizes. We offer participation medals, championship trophies, academic awards, coach appreciation gifts, and more. Our Rising Stars catalog is specifically focused on youth and sports recognition products. You can download it from the Catalogs section of our website.
Yes. We periodically offer clearance and discounted items on trophies, medals, and plaques. These items maintain our standard of quality while offering budget friendly options. Check our website or sign up for our email list to stay informed about clearance offerings and promotions.
Pricing depends on the product type, material, size, quantity, and level of customization. Larger quantities typically receive better per unit pricing. The best way to get accurate pricing for your specific needs is to request a quote through our contact form or by calling us at (973) 315-5542.
Yes. We offer competitive pricing on larger orders and bulk purchases. If you are ordering for a large event, a corporate recognition program, or a league with many recipients, contact us to discuss your needs and we will provide pricing that reflects your volume.
Yes. New subscribers to our email list receive up to 10 percent off their next order. Sign up on our homepage or contact page to receive your discount code. Not valid with other promotions. Restrictions apply.
Yes. Text START to (973) 261-8598 to receive exclusive deals and specials by text message. Message and data rates may apply. Consent to texts is not required to purchase from us.
Pricing depends on the product type, material, size, quantity, and level of customization. Larger quantities typically receive better per unit pricing. The best way to get accurate pricing for your specific needs is to request a quote through our contact form or by calling us at (973) 315-5542.
Yes. We offer competitive pricing on larger orders and bulk purchases. If you are ordering for a large event, a corporate recognition program, or a league with many recipients, contact us to discuss your needs and we will provide pricing that reflects your volume.
Yes. New subscribers to our email list receive up to 10 percent off their next order. Sign up on our homepage or contact page to receive your discount code. Not valid with other promotions. Restrictions apply.
Yes. Text START to (973) 261-8598 to receive exclusive deals and specials by text message. Message and data rates may apply. Consent to texts is not required to purchase from us.
Our online shop at ptmedals.securedwebpages.net allows you to browse products, configure your order, and purchase directly through a secure checkout. The shop is available 24 hours a day so you can place orders on your own schedule without needing to call during business hours.
The online shop handles many standard and configurable products. For highly custom orders, large quantities, or anything that requires a detailed design conversation, we recommend contacting us directly so we can make sure everything is handled correctly before production begins.
Yes. Our online shop uses secure checkout to protect your payment and personal information. You can shop with confidence.
Call us at (973) 315-5542 or use the contact form on this site. Please have your order number available so we can look up your order quickly and assist you efficiently.
Our online shop at ptmedals.securedwebpages.net allows you to browse products, configure your order, and purchase directly through a secure checkout. The shop is available 24 hours a day so you can place orders on your own schedule without needing to call during business hours.
The online shop handles many standard and configurable products. For highly custom orders, large quantities, or anything that requires a detailed design conversation, we recommend contacting us directly so we can make sure everything is handled correctly before production begins.
Yes. Our online shop uses secure checkout to protect your payment and personal information. You can shop with confidence.
Call us at (973) 315-5542 or use the contact form on this site. Please have your order number available so we can look up your order quickly and assist you efficiently.
We are happy to help with anything not covered above. Give us a call, send us a message, or stop in during business hours and we will answer your question directly.
Monday through Friday, 9:30am to 5:00pm
